Manchester United is accused of 'excluding' disabled fans from watching competitions – thanks after a number of alleged problems at Old Trafford.
The handicapped supporters' association of the club has written to bosses who sketches a observed 'decline of steward standards' that they claim do not respond to several problems if fans have pulled the emergency aid cord in the toilet.
In a disturbing letter, secretary Rick Clement says that the club's decision to switch to the staff of the office caused countless problems.
He has also questioned a 'very unjust' 15 percent rise in parking costs, pointing out that disabled fans have little other option than a car or a mobility vehicle and explains that such a movement will lead to such a movement of countless members who already have financially difficulties to attend games.
Clement has asked bosses for a disabled discount and has also called for disabled supporters to be excluded from a policy in which those with season cards have to attend at least 16 of 19 home games before their ticket is withdrawn.
He has also called for a reconsideration of United's reduction in the discount of pensioners from 50 to 25 percent, which is 'particularly taxing for our loyal supporters who have consistently contributed financially to the club'.
“If individuals who have recently experienced a reduction in their income as a result of government policy, it is absolutely necessary for our club to show a dedication to their well -being,” Clement added.
Mail Sport has been informed that the emergency cable was activated on three occasions without a reaction. Two of the occasions were false alarms, while on another a fan came the help of a person who had locked himself in a toilet and could not get out of it.
The letter was sent to co-owner Sir Jim Ratcliffe, Chief Executive Omar Berrada, Chief Operating Officer Collette Roche and other members of the club's senior leadership team.
United rejects every idea that the club does not appreciate the support of disabled fans and points out that, despite broad cutbacks, they will continue with the £ 40,000 financing that it offers to Mudsa on an annual basis. They add that they will investigate any problems that have been tackled to them.
A spokesperson for Manchester United said: 'We are very proud of the facilities and services that we offer for all fans of the disabled who attend competitions at Old Trafford, and have benefited from considerable investments in recent years.
'Our strong commitment in this area is reflected by the fact that the Premier League, who checks each match, has verified our operation as of the highest standard.
'We regularly discuss the Manchester United Disabled Supporters' Association (MUDSA) to discuss how we can continue to deliver the best matchday experience for our fans with a disability.
“Our commitment in this area is demonstrated by the important donation that the club continues to make every season to enable Mudsa to offer effective help and great experiences for their members.”
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